Frequently asked
A few common questions.
Nothing today. There's no monthly fee and no per-booking cut. If that changes for some venue types in the future, we'll be upfront about it before it does.
Community-run rooms — community halls, church halls, legion halls, lodges, outdoor venues, scout halls, gymnasiums attached to a community organisation. If your space is run by volunteers or a small staff and your calendar lives in a binder, Koina is built for you.
Venues that need it point renters at their own insurance provider. The renter signs up with that provider directly, then sends the venue their certificate — hosts can require that proof before confirming a booking.
Hosts can set a deposit amount per room. We hold an authorisation through Stripe at the time of booking and release it after the event if there's no damage to recover.
Yes. A weekly group, a monthly meeting, a seasonal class — set the recurrence on confirmation and the instances populate the calendar automatically.
No. You can stop using Koina any time and take your bookings with you — export is a click away.
Email hello@koina.ca — a real person reads every message.
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